Between approximately 10:00 and 19:00 on May 25, 2026 (?the exact time is currently under investigation and will be provided once confirmed), there was an issue in which responses from terminals for Cyber Port inbound slips were not received.
As a result of our investigation, the cause has been identified and corrective actions have been taken. The issue has now been resolved.
However, for users who experienced issues such as not receiving responses to inbound slips during or around the time period ????? above, please resubmit the request for cargo delivery confirmation.

We sincerely apologize for any inconvenience caused to all users.
[Update as of May 26, 2026, 15:20]
The actual period during which the issue occurred was from May 25, 2026, 10:23 to May 25, 2026, 18:24.
For users who experienced issues such as not receiving responses to inbound slips during or around the above time period, please resubmit the request for cargo delivery confirmation.